What is the minimum age to attend?

All participants must be 18 years of age or older. No exceptions can be made due to venue regulations and the nature of the content.

What is your cancellation/refund policy?

All ticket sales are final and non-refundable. This is because venue fees are paid in advance. Please ensure you can attend the date you book. If we have to cancel an event, you will receive a full refund or the option to transfer your booking.

Can I transfer my ticket to a friend?

Yes, you can. Please notify us via email at least 48 hours prior to the event with the full name and contact details of the new guest.

What happens if I arrive late?

Please aim to arrive 15 minutes before the stated start time. Due to venue lock-ins and the need for a mandatory safety briefing, we cannot guarantee entry for late arrivals, and no refund will be issued.

What should I wear?

Dress warmly in layers and wear sturdy, closed-toe shoes or boots. Old buildings get very cold, even in summer. Comfort and warmth are key to enjoying the whole night.